How to access troubleshooting in the Philips HearLink 2 app
The in-app troubleshooting section can help you solve most queries.
1
Compatibility guide
See which phones will work with your hearing aids.
2
Get the Philips HearLink 2 app
Ensure you have the latest version of the Philips HearLink 2 app.
3
Pair your hearing aids with your phone or device
Once you've downloaded the Philips HearLink 2 app, you need to pair your hearing aids with your device.
1
To access troubleshooting, tap More on the tab bar at the bottom of the app screen
2
Tap Help & Support
3
Tap Troubleshooting
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