How to pair your hearing aids with an Android™ device using Fast Pair

Before you start

1

Oticon hearing aids can pair directly to selected Android phones and tablets. Pairing the hearing aids and installing the Oticon Companion app on your device allows you to adjust the sound.

Oticon hearing aids can also enable you to stream music and audio to your hearing aids from Android.  To do this directly, your Android device must support Bluetooth® LE Audio or Audio Streaming for Hearing Aids (ASHA). Select Android phones with Bluetooth LE Audio can also enable you to have hands-free calls. If your device does not support LE Audio or ASHA technology, you will need an accessory such as ConnectClip or Easy LE Adapter to enable audio streaming from your hearing aids.

Fast Pair is a Bluetooth pairing service developed by Google that simplifies connecting Bluetooth LE Audio-enabled Android devices and enables transferring pairing information to other Bluetooth LE Audio devices signed in with the same Google account.

 
2

Compatibility guide

See which Android devices will work with your hearing aids.

3

Get the HearLink 2 app

You need the HearLink 2 app to pair your Android device with your hearing aids. 

The image displays a white Philips hearing aid icon emitting wireless signal waves, set against an orange gradient background. Below, the text "PHILIPS" is written in bold blue letters.

To connect your Android device directly to your hearing aids using Fast Pair

Requires Android 15 or later and LE Audio enabled hearing aids.

For additional information on compatibility, please visit https://www.hearingsolutions.philips.com/en-za/support/compatibility-guide

1

Place your hearing aids near your phone.

Ensure that they are within 15 cm (5.9 in) of each other.

2

Ensure Bluetooth® is turned on.

Go to > Settings and switch Bluetooth on if necessary.

3

Restart your hearing aids.

  • For hearing aids with disposable batteries, close the battery drawer.
  • For rechargeable hearing aids, turn them off by pressing the lower button of each hearing aid for three seconds. 
  • If your hearing aids don’t have buttons, place hearing aids in the charger and remove them again to reboot the hearing aids.
An outlined hearing aid is depicted with a receiver connected to an earbud, alongside a circular plus symbol on the left, set against a simple, minimalistic white background.
A simplified line drawing of a behind-the-ear hearing aid with an ear tip connected by a thin tube, depicted with arrows indicating an adjustable position, set on a curved surface background.
4

Detecting your hearing aids.

Your LE Audio-enabled Android device will automatically start to detect your hearing aids when device is unlocked.

Once detected, the following screen will pop up automatically.

Press Connect.

A smartphone screen displays a "Hearing aids" connection interface. Two behind-the-ear hearing aids are shown below instructions, with a "Connect" button at the bottom. The device background is black.
5

Connect your hearing aids to your Android device.

Once your hearing aids are connected, press Done.

A smartphone screen displays a pairing interface for two sleek hearing aids. The text reads, "Hearing aids - Connecting left hearing aid," set within a simple, clean interface.
A smartphone screen displays a hearing aid connection interface, showing paired hearing aids labeled "John Hearing Aids" with 100% battery. Below, two sleek hearing aids are shown as "Connected."

To connect your hearing aids to the HearLink 2 app

1

Open the HearLink 2 app

The app will automatically search for hearing aids.

A smartphone displays a Bluetooth pairing screen with a hearing aid icon, instructing users to pair hearing aids for full app access, against a dark blue background.
2

Detecting your hearing aids.

The app will automatically start to detect your hearing aids. 

Once detected, the name of your hearing aids will appear on the screen. 

Select your hearing aids.

A smartphone screen displays a "Detecting your hearing aids" interface, with text instructions and a progress bar indicating active searching. The illustration depicts two hearing aids within a circular design.
A smartphone screen displays an app interface confirming detected hearing aids. The screen shows "Are these your hearing aids?" with the HearLink 9050 miniRITE T R model listed and "Left Detected/Right Detected" beside diagrams.
3

Connect to your device.

Wait for the HearLink 2 app to connect to your hearing aids. If requested, allow your device to pair with your hearing aids. 

Once your hearing aids are connected, press Continue.

A smartphone screen displays a Bluetooth pairing process for "John's Hearing Aids," with a progress bar showing 39% for each hearing aid. The text confirms device connection in progress.
A smartphone screen displays a pairing confirmation with two hearing aids connected to the phone via Bluetooth. Text reads, "Hearing aids paired" and "The hearing aids are now paired with your mobile device."

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