How to access troubleshooting in the Philips HearLink 2 app
The in-app troubleshooting section can help you solve most queries.
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Get the Philips HearLink 2 app
Ensure you have the latest version of the Philips HearLink 2 app.
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Pair your hearing aids with your phone or device
Once you've downloaded the Philips HearLink 2 app, you need to pair your hearing aids with your device.
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To access troubleshooting, tap More on the tab bar at the bottom of the app screen
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Tap Help & Support
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Tap Troubleshooting
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