With Philips Remote Fitting you can:
- Do online follow-ups with your clients.
- Make hearing aid adjustments in real-time, just as if your client is sitting in your clinic.
- Offer extra online counseling or support.
- Save traveling time for clients.
- Help those clients for whom getting into the clinic can be a challenge.
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Before starting a Remote Fitting session
Please have the following in place:
- HearSuite 2022.2 or any later version installed.
- A Remote Fitting account (contact your local Philips Hearing Solutions sales representative).
- Camera in the computer or external.
- Microphone and speaker or headset.
- Cable Internet connection; minimum speed 1/1 Mbit/s is recommended (check with the Internet service provider if in doubt).
- The hearing aids to be fitted feature 2.4 GHz BLE technology.
To be eligible for a Remote Fitting session, the client must:
- Be over 18 years old.
- Have a smartphone or tablet – see list of compatible devices here.
- Be familiar with their mobile device (e.g., know how to use apps, email, and how to connect to Wi-Fi and activate Bluetooth®).
- Have a stable Internet connection; minimum speed 1/1 Mbit/s is recommended.
- Have the HearLink 2 app installed on a compatible device.