How to access troubleshooting in the Philips HearLink 2 app

The in-app troubleshooting section can help you solve most queries.

1

Compatibility guide

See which phones will work with your hearing aids.

See the guide
2

Get the Philips HearLink 2 app

Ensure you have the latest version of the Philips HearLink 2 app. 

Download the Philips HearLink 2 app for iOSDownload the Philips HearLink 2 app for Android
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3

Pair your hearing aids with your phone or device

Once you've downloaded the Philips HearLink 2 app, you need to pair your hearing aids with your device.

How to pair your hearing aids with other devices
1

To access troubleshooting, tap More on the tab bar at the bottom of the app screen

2

Tap Help & Support

3

Tap Troubleshooting